Privacy and Cookie Policy

Last Updated: August 15, 2024

1. Introduction

Welcome to DGO Builders. We value your privacy and are committed to protecting your personal information. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

2. Information We Collect

Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Request a free estimate

  • Contact us through our website or via email

  • Sign up for newsletters or other communications

  • Participate in surveys or promotions

The personal information we collect may include your name, email address, phone number, and any other details you choose to provide.

Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as:

  • Your IP address

  • Browser type and version

  • Pages you visit on our website

  • Time and date of your visit

  • Referring website addresses

This information helps us improve our website and services.

3. How We Use Your Information

We use your personal and non-personal information to:

  • Provide and manage our services

  • Process your requests and inquiries

  • Send you promotional materials and updates (with your consent)

  • Improve our website and tailor your experience

  • Analyze site usage and trends to enhance user experience

  • Comply with legal obligations

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

  • Legal Compliance: We may release your information when required to do so by law or in response to a legal request, or to protect our rights, property, or safety and that of others.

5. Cookies and Tracking Technologies

What Are Cookies? Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems.

  • Performance and Analytics Cookies: These cookies allow us to measure and improve the performance of our website by collecting information about how visitors interact with our site.

  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization, such as remembering your preferences.

  • Advertising Cookies: We may use these cookies to deliver relevant ads to you and measure the effectiveness of our marketing campaigns.

Managing Cookies: You can control and manage cookies in your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, please note that if you disable cookies, some features of our website may not function properly.

Hotjar and Other Tracking Tools: We may use Hotjar and similar tools to analyze user behavior on our site. These tools help us understand how users interact with our website, allowing us to improve our services and user experience. Hotjar may collect information such as your device's IP address (processed during your session and stored in a de-identified form), screen size, device type, browser information, and geographic location (country only).

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure.

7. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you

  • The right to request correction or deletion of your personal data

  • The right to withdraw your consent to the processing of your data

  • The right to lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided below.

8. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy and Cookie Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

DGO Builders
Phone: (309) 550-3629
Email: dgobuildersllc@gmail.com